Contact Facebook Support Updated 2019
Contact Facebook Support: This my blog site shows you the fundamentals of browsing Facebook's Help Center to fix usual account problems.
Contact Facebook Support
Approach 1: Utilizing Facebook Resources
1. Open the Facebook Help Center web page. If you typically aren't currently logged right into Facebook, you'll require click the Log In switch in the top right edge of the page to enter your Facebook e-mail address and password.
2. Review the options toolbar. This goes to the top of the screen, directly below the search bar-- you'll should drag your computer mouse cursor over each alternative to view its subsections. Your choices consist of the following:
- Using Facebook - This section of the Help Center covers fundamental Facebook capability, consisting of how-tos on friending, messaging, and also account creation.
- Handling Your Account - Covers products such as your login and also your profile settings.
- Personal privacy as well as Security - Addresses account safety, unfriending people, as well as hacked/fake accounts.
- Plans and Reporting - Covers standard reporting (misuse, spam, etc.) along with dealing with a deceases individual's Facebook account as well as reporting hacked or phony accounts.
- You can likewise have a look at the "Questions You May Have" and also "Popular Topics" areas on this page, considering that they cover usual concerns and issues.
3. Select a pertinent section. As an example, if you're having an issue with an impostor account, you 'd choose the "Privacy and Safety" area and then click Hacked and Fake Accounts.
4. Testimonial extra alternatives. In keeping with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" link. Doing so will certainly bring up a series of actions that describe how to remedy your scenario.
- For instance, Facebook recommends managing an impostor account by mosting likely to the account's account page, clicking ..., as well as clicking Report, after that adhering to the on-screen guidelines.
5. Make use of the search bar to accelerate your procedure. To do this, merely click on the search bar at the top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - as well as key in a few words related to your issue. You should see a number of pointers appear in a drop-down menu listed below the search bar.
- For example, you might key in "impostor account", then click on the "How do I report an account for impersonation?" outcome.
- The search bar here just links to Facebook's pre-written short articles-- if you're trying to find a solution to a certain concern not covered in the Help Center, avoid in advance to the Community page.
6. Open Up the Ads Help Center page. If your service or page is having concerns with advertisements, your inquiries are usually dealt with in this area.
- To explore advertising and marketing, you'll intend to click Creating Ads or Managing Ads.
- For problems with marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you can not discover your current problem provided anywhere in the Help Center, your best option is to try to find it in the community forums here.
- You'll see a search bar on top of this page-- you can seek out topics (e.g., impaired accounts) from here.
Technique 2: Sending a Problem via the Better Business Bureau
1. Open Facebook's Better Business Bureau page.
2. Scroll down and click Submit a Complaint. This is on the reduced appropriate side of the page alongside the Submit a Review button.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Certification Questions type. Right here, you'll need to click the "Yes" or "No" checkbox for every of the adhering to concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could also click Clear & Start Over to begin filling in the kind once more.
6. Click Proceed. If you intend to change the language of the following types, you must first click the "Select Language" bar in the leading left edge of the display then click your preferred language.
7. Fill out the grievance form. This will certainly differ from one person to another based upon one's individual info as well as the nature of one's problem, however make certain to be as detailed as possible when filling out this form. You need to include every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait for an email to arrive. Facebook operates on West Coastline time, so expect your e-mail to show up appropriately within 3 to five service days.
Method 3: Submitting an Allure for an Impaired Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been handicapped (or isn't currently handicapped), you will not be able to submit an appeal.
2. Click the "submit an appeal" link. This is towards the bottom of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Enter your Facebook email address. You could also utilize a contact number here.
4. Enter your full name. Make certain the name provided below directly matches the name on your account.
5. Click Choose Files. You'll likewise should submit an image of an ID-- be it a motorist's license, a permit, or a passport photo.
- If you do not have an image of your ID available, take one now and also send it to on your own via email so you can download it to your desktop computer.
6. Click a file location. For instance, you might click Desktop here.
7. Click your ID picture. This will certainly post it to the Facebook form.
8. Type information into the "Additional Info" box. This is the space where you can justify the reactivation of your account. Take into consideration consisting of information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your kind to Facebook for evaluation. Please keep in mind that you may not get an action for a number of days.
- If you don't obtain an action within a week, attempt resubmitting your kind.
Approach 4: Recouping Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This choice is under the "Password" field in the top right corner of your display.
3. Enter your name, e-mail address, or contact number. Make certain you can access whichever system you choose to opt for.
4. Hit Enter.
5. Click Continue.
6. Examine your preferred medium of interaction for a code. For example, if you noted your phone number, you need to obtain a text with a code.
- If you pick email, examine your Spam folder.
7. Type your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue once again. You can additionally prefer to log out of your account on all tools if you believe your account has actually been maliciously appropriated.
10. Key in a brand-new password.
11. Click Continue. Your password has efficiently been reset across all Facebook platforms (e.g., mobile and desktop alike).
Contact Facebook Support
Approach 1: Utilizing Facebook Resources
1. Open the Facebook Help Center web page. If you typically aren't currently logged right into Facebook, you'll require click the Log In switch in the top right edge of the page to enter your Facebook e-mail address and password.
2. Review the options toolbar. This goes to the top of the screen, directly below the search bar-- you'll should drag your computer mouse cursor over each alternative to view its subsections. Your choices consist of the following:
- Using Facebook - This section of the Help Center covers fundamental Facebook capability, consisting of how-tos on friending, messaging, and also account creation.
- Handling Your Account - Covers products such as your login and also your profile settings.
- Personal privacy as well as Security - Addresses account safety, unfriending people, as well as hacked/fake accounts.
- Plans and Reporting - Covers standard reporting (misuse, spam, etc.) along with dealing with a deceases individual's Facebook account as well as reporting hacked or phony accounts.
- You can likewise have a look at the "Questions You May Have" and also "Popular Topics" areas on this page, considering that they cover usual concerns and issues.
3. Select a pertinent section. As an example, if you're having an issue with an impostor account, you 'd choose the "Privacy and Safety" area and then click Hacked and Fake Accounts.
4. Testimonial extra alternatives. In keeping with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" link. Doing so will certainly bring up a series of actions that describe how to remedy your scenario.
- For instance, Facebook recommends managing an impostor account by mosting likely to the account's account page, clicking ..., as well as clicking Report, after that adhering to the on-screen guidelines.
5. Make use of the search bar to accelerate your procedure. To do this, merely click on the search bar at the top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - as well as key in a few words related to your issue. You should see a number of pointers appear in a drop-down menu listed below the search bar.
- For example, you might key in "impostor account", then click on the "How do I report an account for impersonation?" outcome.
- The search bar here just links to Facebook's pre-written short articles-- if you're trying to find a solution to a certain concern not covered in the Help Center, avoid in advance to the Community page.
6. Open Up the Ads Help Center page. If your service or page is having concerns with advertisements, your inquiries are usually dealt with in this area.
- To explore advertising and marketing, you'll intend to click Creating Ads or Managing Ads.
- For problems with marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you can not discover your current problem provided anywhere in the Help Center, your best option is to try to find it in the community forums here.
- You'll see a search bar on top of this page-- you can seek out topics (e.g., impaired accounts) from here.
Technique 2: Sending a Problem via the Better Business Bureau
1. Open Facebook's Better Business Bureau page.
2. Scroll down and click Submit a Complaint. This is on the reduced appropriate side of the page alongside the Submit a Review button.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Certification Questions type. Right here, you'll need to click the "Yes" or "No" checkbox for every of the adhering to concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could also click Clear & Start Over to begin filling in the kind once more.
6. Click Proceed. If you intend to change the language of the following types, you must first click the "Select Language" bar in the leading left edge of the display then click your preferred language.
7. Fill out the grievance form. This will certainly differ from one person to another based upon one's individual info as well as the nature of one's problem, however make certain to be as detailed as possible when filling out this form. You need to include every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait for an email to arrive. Facebook operates on West Coastline time, so expect your e-mail to show up appropriately within 3 to five service days.
Method 3: Submitting an Allure for an Impaired Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been handicapped (or isn't currently handicapped), you will not be able to submit an appeal.
2. Click the "submit an appeal" link. This is towards the bottom of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Enter your Facebook email address. You could also utilize a contact number here.
4. Enter your full name. Make certain the name provided below directly matches the name on your account.
5. Click Choose Files. You'll likewise should submit an image of an ID-- be it a motorist's license, a permit, or a passport photo.
- If you do not have an image of your ID available, take one now and also send it to on your own via email so you can download it to your desktop computer.
6. Click a file location. For instance, you might click Desktop here.
7. Click your ID picture. This will certainly post it to the Facebook form.
8. Type information into the "Additional Info" box. This is the space where you can justify the reactivation of your account. Take into consideration consisting of information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your kind to Facebook for evaluation. Please keep in mind that you may not get an action for a number of days.
- If you don't obtain an action within a week, attempt resubmitting your kind.
Approach 4: Recouping Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This choice is under the "Password" field in the top right corner of your display.
3. Enter your name, e-mail address, or contact number. Make certain you can access whichever system you choose to opt for.
4. Hit Enter.
5. Click Continue.
6. Examine your preferred medium of interaction for a code. For example, if you noted your phone number, you need to obtain a text with a code.
- If you pick email, examine your Spam folder.
7. Type your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue once again. You can additionally prefer to log out of your account on all tools if you believe your account has actually been maliciously appropriated.
10. Key in a brand-new password.
11. Click Continue. Your password has efficiently been reset across all Facebook platforms (e.g., mobile and desktop alike).