Facebook Contact Support Updated 2019
Facebook Contact Support: This my blog site shows you the essentials of navigating Facebook's Help Center to troubleshoot typical account problems.
Facebook Contact Support
Technique 1: Using Facebook Resources
1. Open the Facebook Help Center web page. If you typically aren't currently logged right into Facebook, you'll require click the Log In switch in the leading right corner of the page to enter your Facebook email address and also password.
2. Testimonial the alternatives toolbar. This goes to the top of the screen, straight under the search bar-- you'll need to drag your mouse cursor over each option to see its subsections. Your alternatives consist of the following:
- Making use of Facebook - This area of the Help Center covers basic Facebook functionality, including how-tos on friending, messaging, and also account development.
- Managing Your Account - Covers products such as your login and your account setups.
- Personal privacy as well as Safety - Addresses account safety and security, unfriending people, and hacked/fake accounts.
- Policies and also Reporting - Covers standard coverage (abuse, spam, and so on) along with dealing with a deceases individual's Facebook account and reporting hacked or phony accounts.
- You could additionally look into the "Questions You May Have" and "Popular Topics" areas on this page, considering that they cover usual problems and issues.
3. Select a pertinent area. As an example, if you're having a trouble with an impostor account, you 'd pick the "Privacy and Safety" section and after that click Hacked and Fake Accounts.
4. Testimonial extra choices. In keeping with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly bring up a collection of steps that discuss how you can fix your situation.
- For instance, Facebook advises dealing with an impostor account by going to the account's account page, clicking ..., as well as clicking Report, after that complying with the on-screen directions.
5. Make use of the search bar to accelerate your process. To do this, just click the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - as well as key in a couple of words related to your grievance. You must see numerous recommendations pop up in a drop-down menu below the search bar.
- As an example, you might type in "impostor account", then click on the "How do I report an account for impersonation?" result.
- The search bar below only links to Facebook's pre-written write-ups-- if you're trying to find a solution to a particular concern not covered in the Help Center, avoid ahead to the Neighborhood page.
6. Open the Ads Help Center page. If your company or page is having problems with ads, your concerns are usually resolved in this area.
- To delve into advertising and marketing, you'll intend to click Creating Ads or Managing Ads.
- For problems with advertising and marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you can not find your current trouble detailed anywhere in the Help Center, your best choice is to look for it in the community forums below.
- You'll see a search bar on top of this page-- you could seek out subjects (e.g., handicapped accounts) from here.
Technique 2: Sending a Complaint through the Bbb
1. Open up Facebook's Bbb page.
2. Scroll down as well as click Submit a Complaint. This is on the lower ideal side of the page next to the Submit a Review button.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Credentials Questions kind. Here, you'll have to click the "Yes" or "No" checkbox for every of the following questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can additionally click Clear & Start Over to start filling in the type once more.
6. Click Proceed. If you want to change the language of the following forms, you need to first click the "Select Language" bar in the leading left corner of the screen then click your favored language.
7. Submit the grievance form. This will certainly vary from one person to another based upon one's personal info and the nature of one's issue, but be sure to be as comprehensive as feasible when completing this kind. You need to include all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Await an email to show up. Facebook operates West Coastline time, so anticipate your email to arrive as necessary within three to 5 company days.
Technique 3: Submitting a Charm for a Handicapped Account
1. Open the Disabled Facebook Account page. If your account hasn't already been handicapped (or isn't currently disabled), you won't have the ability to submit an allure.
2. Click the "submit an appeal" web link. This is toward all-time low of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook e-mail address. You can additionally use a contact number below.
4. Type in your full name. See to it the name detailed right here directly matches the name on your account.
5. Click Choose Files. You'll also need to submit a picture of an ID-- be it a chauffeur's certificate, a permit, or a passport photo.
- If you don't have a photo of your ID available, take one currently and also send it to on your own by means of email so you can download it to your desktop.
6. Click on a file location. For instance, you may click Desktop below.
7. Click your ID image. This will publish it to the Facebook kind.
8. Type information right into the "Additional Info" box. This is the area where you can justify the resurgence of your account. Take into consideration including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your type to Facebook for evaluation. Please keep in mind that you may not receive a response for several days.
- If you do not obtain a response within a week, try resubmitting your kind.
Method 4: Recuperating Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This choice is under the "Password" field in the leading right corner of your screen.
3. Enter your name, email address, or phone number. See to it you can access whichever system you opt to opt for.
4. Struck Enter.
5. Click Continue.
6. Check your preferred medium of interaction for a code. For instance, if you listed your contact number, you must obtain a message with a code.
- If you choose e-mail, check your Spam folder.
7. Kind your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue once more. You could also decide to log out of your account on all gadgets if you think your account has been maliciously appropriated.
10. Type in a new password.
11. Click Continue. Your password has efficiently been reset throughout all Facebook platforms (e.g., mobile and also desktop alike).
Facebook Contact Support
Technique 1: Using Facebook Resources
1. Open the Facebook Help Center web page. If you typically aren't currently logged right into Facebook, you'll require click the Log In switch in the leading right corner of the page to enter your Facebook email address and also password.
2. Testimonial the alternatives toolbar. This goes to the top of the screen, straight under the search bar-- you'll need to drag your mouse cursor over each option to see its subsections. Your alternatives consist of the following:
- Making use of Facebook - This area of the Help Center covers basic Facebook functionality, including how-tos on friending, messaging, and also account development.
- Managing Your Account - Covers products such as your login and your account setups.
- Personal privacy as well as Safety - Addresses account safety and security, unfriending people, and hacked/fake accounts.
- Policies and also Reporting - Covers standard coverage (abuse, spam, and so on) along with dealing with a deceases individual's Facebook account and reporting hacked or phony accounts.
- You could additionally look into the "Questions You May Have" and "Popular Topics" areas on this page, considering that they cover usual problems and issues.
3. Select a pertinent area. As an example, if you're having a trouble with an impostor account, you 'd pick the "Privacy and Safety" section and after that click Hacked and Fake Accounts.
4. Testimonial extra choices. In keeping with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly bring up a collection of steps that discuss how you can fix your situation.
- For instance, Facebook advises dealing with an impostor account by going to the account's account page, clicking ..., as well as clicking Report, after that complying with the on-screen directions.
5. Make use of the search bar to accelerate your process. To do this, just click the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - as well as key in a couple of words related to your grievance. You must see numerous recommendations pop up in a drop-down menu below the search bar.
- As an example, you might type in "impostor account", then click on the "How do I report an account for impersonation?" result.
- The search bar below only links to Facebook's pre-written write-ups-- if you're trying to find a solution to a particular concern not covered in the Help Center, avoid ahead to the Neighborhood page.
6. Open the Ads Help Center page. If your company or page is having problems with ads, your concerns are usually resolved in this area.
- To delve into advertising and marketing, you'll intend to click Creating Ads or Managing Ads.
- For problems with advertising and marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you can not find your current trouble detailed anywhere in the Help Center, your best choice is to look for it in the community forums below.
- You'll see a search bar on top of this page-- you could seek out subjects (e.g., handicapped accounts) from here.
Technique 2: Sending a Complaint through the Bbb
1. Open up Facebook's Bbb page.
2. Scroll down as well as click Submit a Complaint. This is on the lower ideal side of the page next to the Submit a Review button.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Credentials Questions kind. Here, you'll have to click the "Yes" or "No" checkbox for every of the following questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can additionally click Clear & Start Over to start filling in the type once more.
6. Click Proceed. If you want to change the language of the following forms, you need to first click the "Select Language" bar in the leading left corner of the screen then click your favored language.
7. Submit the grievance form. This will certainly vary from one person to another based upon one's personal info and the nature of one's issue, but be sure to be as comprehensive as feasible when completing this kind. You need to include all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Await an email to show up. Facebook operates West Coastline time, so anticipate your email to arrive as necessary within three to 5 company days.
Technique 3: Submitting a Charm for a Handicapped Account
1. Open the Disabled Facebook Account page. If your account hasn't already been handicapped (or isn't currently disabled), you won't have the ability to submit an allure.
2. Click the "submit an appeal" web link. This is toward all-time low of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook e-mail address. You can additionally use a contact number below.
4. Type in your full name. See to it the name detailed right here directly matches the name on your account.
5. Click Choose Files. You'll also need to submit a picture of an ID-- be it a chauffeur's certificate, a permit, or a passport photo.
- If you don't have a photo of your ID available, take one currently and also send it to on your own by means of email so you can download it to your desktop.
6. Click on a file location. For instance, you may click Desktop below.
7. Click your ID image. This will publish it to the Facebook kind.
8. Type information right into the "Additional Info" box. This is the area where you can justify the resurgence of your account. Take into consideration including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your type to Facebook for evaluation. Please keep in mind that you may not receive a response for several days.
- If you do not obtain a response within a week, try resubmitting your kind.
Method 4: Recuperating Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This choice is under the "Password" field in the leading right corner of your screen.
3. Enter your name, email address, or phone number. See to it you can access whichever system you opt to opt for.
4. Struck Enter.
5. Click Continue.
6. Check your preferred medium of interaction for a code. For instance, if you listed your contact number, you must obtain a message with a code.
- If you choose e-mail, check your Spam folder.
7. Kind your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue once more. You could also decide to log out of your account on all gadgets if you think your account has been maliciously appropriated.
10. Type in a new password.
11. Click Continue. Your password has efficiently been reset throughout all Facebook platforms (e.g., mobile and also desktop alike).