How to Contact Facebook Support Updated 2019
How To Contact Facebook Support: This my blog site teaches you the essentials of navigating Facebook's Help Center to fix usual account issues.
How To Contact Facebook Support
Technique 1: Using Facebook Resources
1. Open the Facebook Help Center webpage. If you aren't currently logged into Facebook, you'll require click the Log In switch in the leading right edge of the page to enter your Facebook e-mail address and also password.
2. Testimonial the options toolbar. This is at the top of the screen, straight underneath the search bar-- you'll have to drag your computer mouse cursor over each choice to watch its subsections. Your alternatives consist of the following:
- Making use of Facebook - This area of the Help Center covers fundamental Facebook functionality, including how-tos on friending, messaging, and account production.
- Managing Your Account - Covers things such as your login and also your account setups.
- Privacy as well as Security - Addresses account safety and security, unfriending people, as well as hacked/fake accounts.
- Policies as well as Coverage - Covers basic reporting (misuse, spam, and so on) along with taking care of a deceases person's Facebook account as well as reporting hacked or phony accounts.
- You can additionally look into the "Questions You May Have" and "Popular Topics" areas on this page, because they cover typical concerns as well as grievances.
3. Select a relevant area. For example, if you're having an issue with an impostor account, you 'd pick the "Privacy and Safety" area then click Hacked and Fake Accounts.
4. Testimonial additional alternatives. In keeping with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly raise a collection of steps that explain the best ways to remedy your situation.
- As an example, Facebook advises taking care of an impostor account by mosting likely to the account's account page, clicking ..., and also clicking Report, after that adhering to the on-screen guidelines.
5. Make use of the search bar to accelerate your procedure. To do this, simply click the search bar on top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - as well as enter a few words related to your issue. You need to see several ideas pop up in a drop-down menu listed below the search bar.
- For instance, you might enter "impostor account", after that click on the "How do I report an account for impersonation?" outcome.
- The search bar right here just links to Facebook's pre-written posts-- if you're seeking a solution to a details issue not covered in the Help Center, skip in advance to the Neighborhood page.
6. Open the Ads Help Center page. If your business or page is having issues with advertisements, your concerns are usually dealt with in this section.
- To delve into advertising and marketing, you'll want to click Creating Ads or Managing Ads.
- For troubles with advertising and marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you cannot find your present problem noted throughout the Help Center, your best option is to try to find it in the community forums right here.
- You'll see a search bar on top of this page-- you can seek out subjects (e.g., handicapped accounts) from here.
Method 2: Sending a Problem using the Bbb
1. Open up Facebook's Bbb page.
2. Scroll down as well as click Submit a Complaint. This is on the lower right side of the webpage beside the Submit a Review button.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Credentials Questions type. Here, you'll have to click the "Yes" or "No" checkbox for each of the complying with questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can additionally click Clear & Start Over to begin submitting the form once more.
6. Click Proceed. If you want to transform the language of the following kinds, you have to initially click the "Select Language" bar in the top left corner of the screen and afterwards click your recommended language.
7. Fill in the issue kind. This will vary from person to person based on one's individual information and the nature of one's issue, yet be sure to be as thorough as feasible when filling in this kind. You need to include all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Wait for an e-mail to arrive. Facebook operates on West Coast time, so expect your email to show up accordingly within 3 to five service days.
Approach 3: Sending an Appeal for a Handicapped Account
1. Open the Disabled Facebook Account page. If your account hasn't been handicapped (or isn't really currently handicapped), you won't have the ability to submit a charm.
2. Click the "submit an appeal" web link. This is toward all-time low of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Enter your Facebook e-mail address. You could likewise make use of a telephone number here.
4. Key in your complete name. See to it the name provided right here straight matches the name on your account.
5. Click Choose Files. You'll also have to publish a picture of an ID-- be it a driver's license, a license, or a passport photo.
- If you do not have a picture of your ID available, take one currently and send it to on your own through email so you can download it to your desktop computer.
6. Click on a file location. For example, you may click Desktop below.
7. Click your ID photo. This will certainly upload it to the Facebook kind.
8. Kind information right into the "Additional Info" box. This is the room in which you could warrant the reactivation of your account. Take into consideration consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your kind to Facebook for evaluation. Please note that you could not get an action for a number of days.
- If you do not obtain an action within a week, attempt resubmitting your form.
Technique 4: Recovering Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This choice is underneath the "Password" field in the top right corner of your display.
3. Key in your name, e-mail address, or phone number. See to it you can access whichever platform you opt to go with.
4. Struck Enter.
5. Click Continue.
6. Inspect your preferred medium of interaction for a code. As an example, if you noted your contact number, you must obtain a text with a code.
- If you choose e-mail, check your Spam folder.
7. Kind your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue once again. You could likewise opt to log out of your account on all tools if you believe your account has actually been maliciously appropriated.
10. Enter a brand-new password.
11. Click Continue. Your password has actually effectively been reset throughout all Facebook systems (e.g., mobile and desktop alike).
How To Contact Facebook Support
Technique 1: Using Facebook Resources
1. Open the Facebook Help Center webpage. If you aren't currently logged into Facebook, you'll require click the Log In switch in the leading right edge of the page to enter your Facebook e-mail address and also password.
2. Testimonial the options toolbar. This is at the top of the screen, straight underneath the search bar-- you'll have to drag your computer mouse cursor over each choice to watch its subsections. Your alternatives consist of the following:
- Making use of Facebook - This area of the Help Center covers fundamental Facebook functionality, including how-tos on friending, messaging, and account production.
- Managing Your Account - Covers things such as your login and also your account setups.
- Privacy as well as Security - Addresses account safety and security, unfriending people, as well as hacked/fake accounts.
- Policies as well as Coverage - Covers basic reporting (misuse, spam, and so on) along with taking care of a deceases person's Facebook account as well as reporting hacked or phony accounts.
- You can additionally look into the "Questions You May Have" and "Popular Topics" areas on this page, because they cover typical concerns as well as grievances.
3. Select a relevant area. For example, if you're having an issue with an impostor account, you 'd pick the "Privacy and Safety" area then click Hacked and Fake Accounts.
4. Testimonial additional alternatives. In keeping with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly raise a collection of steps that explain the best ways to remedy your situation.
- As an example, Facebook advises taking care of an impostor account by mosting likely to the account's account page, clicking ..., and also clicking Report, after that adhering to the on-screen guidelines.
5. Make use of the search bar to accelerate your procedure. To do this, simply click the search bar on top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - as well as enter a few words related to your issue. You need to see several ideas pop up in a drop-down menu listed below the search bar.
- For instance, you might enter "impostor account", after that click on the "How do I report an account for impersonation?" outcome.
- The search bar right here just links to Facebook's pre-written posts-- if you're seeking a solution to a details issue not covered in the Help Center, skip in advance to the Neighborhood page.
6. Open the Ads Help Center page. If your business or page is having issues with advertisements, your concerns are usually dealt with in this section.
- To delve into advertising and marketing, you'll want to click Creating Ads or Managing Ads.
- For troubles with advertising and marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you cannot find your present problem noted throughout the Help Center, your best option is to try to find it in the community forums right here.
- You'll see a search bar on top of this page-- you can seek out subjects (e.g., handicapped accounts) from here.
Method 2: Sending a Problem using the Bbb
1. Open up Facebook's Bbb page.
2. Scroll down as well as click Submit a Complaint. This is on the lower right side of the webpage beside the Submit a Review button.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Credentials Questions type. Here, you'll have to click the "Yes" or "No" checkbox for each of the complying with questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can additionally click Clear & Start Over to begin submitting the form once more.
6. Click Proceed. If you want to transform the language of the following kinds, you have to initially click the "Select Language" bar in the top left corner of the screen and afterwards click your recommended language.
7. Fill in the issue kind. This will vary from person to person based on one's individual information and the nature of one's issue, yet be sure to be as thorough as feasible when filling in this kind. You need to include all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Wait for an e-mail to arrive. Facebook operates on West Coast time, so expect your email to show up accordingly within 3 to five service days.
Approach 3: Sending an Appeal for a Handicapped Account
1. Open the Disabled Facebook Account page. If your account hasn't been handicapped (or isn't really currently handicapped), you won't have the ability to submit a charm.
2. Click the "submit an appeal" web link. This is toward all-time low of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Enter your Facebook e-mail address. You could likewise make use of a telephone number here.
4. Key in your complete name. See to it the name provided right here straight matches the name on your account.
5. Click Choose Files. You'll also have to publish a picture of an ID-- be it a driver's license, a license, or a passport photo.
- If you do not have a picture of your ID available, take one currently and send it to on your own through email so you can download it to your desktop computer.
6. Click on a file location. For example, you may click Desktop below.
7. Click your ID photo. This will certainly upload it to the Facebook kind.
8. Kind information right into the "Additional Info" box. This is the room in which you could warrant the reactivation of your account. Take into consideration consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your kind to Facebook for evaluation. Please note that you could not get an action for a number of days.
- If you do not obtain an action within a week, attempt resubmitting your form.
Technique 4: Recovering Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This choice is underneath the "Password" field in the top right corner of your display.
3. Key in your name, e-mail address, or phone number. See to it you can access whichever platform you opt to go with.
4. Struck Enter.
5. Click Continue.
6. Inspect your preferred medium of interaction for a code. As an example, if you noted your contact number, you must obtain a text with a code.
- If you choose e-mail, check your Spam folder.
7. Kind your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue once again. You could likewise opt to log out of your account on all tools if you believe your account has actually been maliciously appropriated.
10. Enter a brand-new password.
11. Click Continue. Your password has actually effectively been reset throughout all Facebook systems (e.g., mobile and desktop alike).