Facebook Phone Number Customer Service Updated 2019
Facebook Phone Number Customer Service: This my blog site teaches you the basics of browsing Facebook's Help Center to fix common account problems.
Facebook Phone Number Customer Service
Approach 1: Making Use Of Facebook Resources
1. Open Up the Facebook Help Center page. If you aren't already logged into Facebook, you'll need click the Log In button in the leading right edge of the page to enter your Facebook e-mail address as well as password.
2. Review the choices toolbar. This is at the top of the screen, directly below the search bar-- you'll need to drag your computer mouse cursor over each option to see its subsections. Your choices include the following:
- Using Facebook - This section of the Help Center covers standard Facebook capability, consisting of how-tos on friending, messaging, and account production.
- Handling Your Account - Covers items such as your login and your profile settings.
- Privacy and also Safety and security - Addresses account safety and security, unfriending individuals, and hacked/fake accounts.
- Plans and also Coverage - Covers basic reporting (misuse, spam, etc.) as well as handling a deceases individual's Facebook account and reporting hacked or fake accounts.
- You could likewise have a look at the "Questions You May Have" and also "Popular Topics" sections on this page, given that they cover usual problems and also problems.
3. Select a pertinent section. For instance, if you're having a problem with an impostor account, you would certainly choose the "Privacy and Safety" section and afterwards click Hacked and Fake Accounts.
4. Testimonial added options. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly bring up a collection of actions that clarify how to fix your situation.
- As an example, Facebook suggests managing an impostor account by mosting likely to the account's account page, clicking ..., as well as clicking Report, then complying with the on-screen directions.
5. Utilize the search bar to expedite your process. To do this, just click the search bar at the top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - and enter a couple of words connected to your issue. You must see numerous tips appear in a drop-down menu below the search bar.
- For example, you might type in "impostor account", then click the "How do I report an account for impersonation?" outcome.
- The search bar right here only links to Facebook's pre-written short articles-- if you're trying to find a response to a specific concern not covered in the Help Center, miss in advance to the Neighborhood page.
6. Open the Ads Help Center page. If your service or page is having concerns with advertisements, your questions are typically dealt with in this section.
- To look into advertising, you'll wish to click Creating Ads or Managing Ads.
- For troubles with advertising and marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you can't locate your existing problem noted throughout the Help Center, your best option is to look for it in the community forums below.
- You'll see a search bar on top of this page-- you could seek out topics (e.g., disabled accounts) from here.
Approach 2: Sending an Issue via the Better Business Bureau
1. Open Facebook's Better Business Bureau page.
2. Scroll down as well as click Submit a Complaint. This gets on the reduced ideal side of the page next to the Submit a Review switch.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Fill out the Certification Questions type. Below, you'll need to click the "Yes" or "No" checkbox for each of the complying with inquiries:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could also click Clear & Start Over to start submitting the kind once more.
6. Click Proceed. If you want to alter the language of the following kinds, you must first click the "Select Language" bar in the top left edge of the screen then click your recommended language.
7. Fill in the grievance form. This will certainly vary from one person to another based upon one's personal information as well as the nature of one's issue, but make certain to be as detailed as feasible when completing this type. You must include all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait for an e-mail to get here. Facebook operates on West Coastline time, so expect your e-mail to show up accordingly within three to 5 service days.
Method 3: Submitting an Allure for an Impaired Account
1. Open Up the Disabled Facebook Account page. If your account hasn't already been disabled (or isn't presently impaired), you will not be able to send a charm.
2. Click the "submit an appeal" link. This is toward all-time low of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook email address. You can additionally use a phone number below.
4. Enter your full name. Make sure the name noted right here directly matches the name on your account.
5. Click Choose Files. You'll also have to upload an image of an ID-- be it a chauffeur's permit, an authorization, or a passport photo.
- If you don't have a photo of your ID readily available, take one now and send it to yourself by means of e-mail so you can download it to your desktop computer.
6. Click a file location. For instance, you might click Desktop here.
7. Click your ID picture. This will certainly post it to the Facebook kind.
8. Kind details into the "Additional Info" box. This is the room in which you could warrant the awakening of your account. Consider including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your kind to Facebook for testimonial. Please note that you might not receive a response for numerous days.
- If you don't obtain an action within a week, attempt resubmitting your type.
Technique 4: Recovering Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This option is below the "Password" field in the top right corner of your display.
3. Type in your name, email address, or telephone number. Ensure you can access whichever platform you choose to select.
4. Hit Enter.
5. Click Continue.
6. Inspect your chosen tool of interaction for a code. As an example, if you noted your telephone number, you need to obtain a message with a code.
- If you select e-mail, inspect your Spam folder.
7. Type your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue again. You can additionally choose to log out of your account on all tools if you assume your account has actually been maliciously appropriated.
10. Type in a brand-new password.
11. Click Continue. Your password has successfully been reset throughout all Facebook platforms (e.g., mobile and desktop alike).
Facebook Phone Number Customer Service
Approach 1: Making Use Of Facebook Resources
1. Open Up the Facebook Help Center page. If you aren't already logged into Facebook, you'll need click the Log In button in the leading right edge of the page to enter your Facebook e-mail address as well as password.
2. Review the choices toolbar. This is at the top of the screen, directly below the search bar-- you'll need to drag your computer mouse cursor over each option to see its subsections. Your choices include the following:
- Using Facebook - This section of the Help Center covers standard Facebook capability, consisting of how-tos on friending, messaging, and account production.
- Handling Your Account - Covers items such as your login and your profile settings.
- Privacy and also Safety and security - Addresses account safety and security, unfriending individuals, and hacked/fake accounts.
- Plans and also Coverage - Covers basic reporting (misuse, spam, etc.) as well as handling a deceases individual's Facebook account and reporting hacked or fake accounts.
- You could likewise have a look at the "Questions You May Have" and also "Popular Topics" sections on this page, given that they cover usual problems and also problems.
3. Select a pertinent section. For instance, if you're having a problem with an impostor account, you would certainly choose the "Privacy and Safety" section and afterwards click Hacked and Fake Accounts.
4. Testimonial added options. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly bring up a collection of actions that clarify how to fix your situation.
- As an example, Facebook suggests managing an impostor account by mosting likely to the account's account page, clicking ..., as well as clicking Report, then complying with the on-screen directions.
5. Utilize the search bar to expedite your process. To do this, just click the search bar at the top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - and enter a couple of words connected to your issue. You must see numerous tips appear in a drop-down menu below the search bar.
- For example, you might type in "impostor account", then click the "How do I report an account for impersonation?" outcome.
- The search bar right here only links to Facebook's pre-written short articles-- if you're trying to find a response to a specific concern not covered in the Help Center, miss in advance to the Neighborhood page.
6. Open the Ads Help Center page. If your service or page is having concerns with advertisements, your questions are typically dealt with in this section.
- To look into advertising, you'll wish to click Creating Ads or Managing Ads.
- For troubles with advertising and marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you can't locate your existing problem noted throughout the Help Center, your best option is to look for it in the community forums below.
- You'll see a search bar on top of this page-- you could seek out topics (e.g., disabled accounts) from here.
Approach 2: Sending an Issue via the Better Business Bureau
1. Open Facebook's Better Business Bureau page.
2. Scroll down as well as click Submit a Complaint. This gets on the reduced ideal side of the page next to the Submit a Review switch.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Fill out the Certification Questions type. Below, you'll need to click the "Yes" or "No" checkbox for each of the complying with inquiries:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could also click Clear & Start Over to start submitting the kind once more.
6. Click Proceed. If you want to alter the language of the following kinds, you must first click the "Select Language" bar in the top left edge of the screen then click your recommended language.
7. Fill in the grievance form. This will certainly vary from one person to another based upon one's personal information as well as the nature of one's issue, but make certain to be as detailed as feasible when completing this type. You must include all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait for an e-mail to get here. Facebook operates on West Coastline time, so expect your e-mail to show up accordingly within three to 5 service days.
Method 3: Submitting an Allure for an Impaired Account
1. Open Up the Disabled Facebook Account page. If your account hasn't already been disabled (or isn't presently impaired), you will not be able to send a charm.
2. Click the "submit an appeal" link. This is toward all-time low of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook email address. You can additionally use a phone number below.
4. Enter your full name. Make sure the name noted right here directly matches the name on your account.
5. Click Choose Files. You'll also have to upload an image of an ID-- be it a chauffeur's permit, an authorization, or a passport photo.
- If you don't have a photo of your ID readily available, take one now and send it to yourself by means of e-mail so you can download it to your desktop computer.
6. Click a file location. For instance, you might click Desktop here.
7. Click your ID picture. This will certainly post it to the Facebook kind.
8. Kind details into the "Additional Info" box. This is the room in which you could warrant the awakening of your account. Consider including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your kind to Facebook for testimonial. Please note that you might not receive a response for numerous days.
- If you don't obtain an action within a week, attempt resubmitting your type.
Technique 4: Recovering Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This option is below the "Password" field in the top right corner of your display.
3. Type in your name, email address, or telephone number. Ensure you can access whichever platform you choose to select.
4. Hit Enter.
5. Click Continue.
6. Inspect your chosen tool of interaction for a code. As an example, if you noted your telephone number, you need to obtain a message with a code.
- If you select e-mail, inspect your Spam folder.
7. Type your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue again. You can additionally choose to log out of your account on all tools if you assume your account has actually been maliciously appropriated.
10. Type in a brand-new password.
11. Click Continue. Your password has successfully been reset throughout all Facebook platforms (e.g., mobile and desktop alike).